{"id":2504,"date":"2026-03-06T18:01:58","date_gmt":"2026-03-06T18:01:58","guid":{"rendered":"https:\/\/freshline.ba\/odgovornost\/"},"modified":"2026-03-06T18:03:05","modified_gmt":"2026-03-06T18:03:05","slug":"liability","status":"publish","type":"page","link":"https:\/\/freshline.ba\/en\/liability\/","title":{"rendered":"Liability"},"content":{"rendered":"\n<p>\nFreshline in Bosnia and Herzegovina reserves the right to cancel the execution\nof an order if an obvious error appears on the website regarding the displayed\nprice of a product (for example if the price is unrealistically high, too low,\nor displayed as 0 KM).\n<\/p>\n\n<p>\nIn such situations, the customer will be promptly informed about the error\nand the correct price of the product.\n<\/p>\n\n<p>\nProducts available on the website are intended exclusively for personal use.\nThe customer agrees not to use the products for commercial purposes,\nresale, or within any business activities.\n<\/p>\n\n<p>\nFreshline in Bosnia and Herzegovina shall not be liable for any loss of profit,\nbusiness opportunities, interruption of business operations,\nor other indirect business losses.\n<\/p>\n\n<p>\nAll content published on the website, including texts, photographs,\nand all other materials, is protected by copyright.\n<\/p>\n\n<p>\nAny copying, downloading, reproduction, distribution,\nor use of the content for other purposes without prior written\nconsent of Freshline in Bosnia and Herzegovina is prohibited.\n<\/p>\n\n<p>\nThe company is not responsible for damages that could not reasonably\nhave been foreseen at the time of concluding the purchase contract.\n<\/p>\n\n<p>\nFreshline in Bosnia and Herzegovina is also not responsible for delays\nin delivery caused by circumstances beyond its control, including but not limited to:\n<\/p>\n\n<ul>\n<li>natural disasters<\/li>\n<li>war or emergency situations<\/li>\n<li>strikes or labor disputes<\/li>\n<li>decisions of government authorities<\/li>\n<li>other similar unforeseen events<\/li>\n<\/ul>\n\n<p>\nFreshline in Bosnia and Herzegovina reserves the right to temporarily\nor permanently restrict access to the website,\nfor example during technical maintenance or system upgrades.\n<\/p>\n\n<h3>Submitting Complaints<\/h3>\n\n<p>\nIn accordance with the Consumer Protection Law of Bosnia and Herzegovina,\ncustomers have the right to submit a complaint regarding the quality\nof services or products.\n<\/p>\n\n<p>\nComplaints may be submitted in written form:\n<\/p>\n\n<ul>\n<li>via customer support email: <strong>podrskakorisnicima@freshline.ba<\/strong><\/li>\n<li>by post to the company headquarters of Freshline in Bosnia and Herzegovina represented by \u201eSUCCESSO\u201c d.o.o., Igmanska 15, 71 000 Sarajevo, Bosnia and Herzegovina<\/li>\n<\/ul>\n\n<p>\nAfter receiving the complaint, the company will respond within the legally\nprescribed timeframe and inform the customer about the further procedure\nfor resolving the complaint.\n<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Freshline in Bosnia and Herzegovina reserves the right to cancel the execution of an order if an obvious error appears on the website regarding the displayed price of a product (for example if the price is unrealistically high, too low, or displayed as 0 KM). In such situations, the customer will be promptly informed about [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2504","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/pages\/2504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/comments?post=2504"}],"version-history":[{"count":3,"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/pages\/2504\/revisions"}],"predecessor-version":[{"id":2507,"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/pages\/2504\/revisions\/2507"}],"wp:attachment":[{"href":"https:\/\/freshline.ba\/en\/wp-json\/wp\/v2\/media?parent=2504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}